​Health Guarantee Coverage

 

To be eligible for a replacement puppy under our health guarantee, the following conditions must be met:

 

• A written diagnosis from a licensed, independent veterinarian must be submitted, clearly stating the presence of a hereditary or genetic condition that will significantly shorten the puppy’s lifespan.

• This report must be accompanied by the veterinarian’s contact information and submitted directly to Ellis Yorkies.

• In the unfortunate event of a puppy’s passing, an autopsy report from a licensed veterinarian must confirm that a genetic defect was the cause of death. A full report and veterinarian contact details are required.

 

Please note: Ellis Yorkies is not responsible for any veterinary or diagnostic expenses incurred by the buyer.

 

What’s Not Covered

 

Our health guarantee does not cover the following:

 

• Reimbursement for veterinary bills or testing

• External parasites (e.g., fleas, ticks, ear mites)

• Internal parasites (e.g., worms), which are common in young puppies and manageable with proper care

• Stress-related conditions such as:

  • Hypoglycemia

  • Coccidiosis

  • Giardiasis

  • Minor respiratory infections
    These are not considered grounds for replacement and are treatable with veterinary support

 

Please also note that we do not guarantee the adult size, color, coat, or temperament of any puppy.

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Ongoing Responsibility

 

It is the buyer’s duty to ensure their new puppy receives:

 

• Proper nutrition

• Fresh water

• Safe shelter

• Ongoing veterinary care

• A loving, attentive environment

 

While we do everything in our power to ensure you’re receiving a happy and healthy puppy, your continued care is what ensures their lifelong well-being.